Terms & Conditions

The details of your (“Customer”, “you” or “your”) travel booking (“Tour Packages”or “Package Tour”) with Dreamhunters Holidays India Private limited (“Company”, “us”, “we” or “our”) will be set out in the Pax Statement to be issued to you upon making a reservation with us.

The Pax Statement should be read together with these terms and conditions (“Terms and Conditions”), which apply to all tours, unless otherwise specifically stated.

Please carefully review these Terms and Conditions, as well as the terms of any applicable Addenda, before making your reservation. By making a reservation with us, you are deemed to have read, understood and accepted these Terms and Conditions, and the terms of any applicable Addenda.

1 Reservation, Deposit and Full Payment

To make a reservation, you need to place a deposit with us for yourself and each person accompanying you on the Tour Packages. This deposit will form part of your final payment. The minimum deposit is specified in the table below. You will be notified should a higher deposit be required for your specific booking. To confirm your reservation, you must also submit to us, or to your travel advisor, accurate and complete passport details for all persons in your travel group, within 3 days of the deposit payment, failing which we reserve the right to treat your reservation as withdrawn and to refund the deposit to you.

Payment of the deposit and confirmation of the reservation does not constitute confirmation of the Tour Package.

We will notify you as soon as possible once your Package has been confirmed. Unless otherwise agreed or notified by us, following confirmation of your Tour Packages, you must make full payment for your Tour Package at least 14 days before the designated departure date. If you fail to make full payment by the stipulated deadline, we shall be entitled to treat your reservation as cancelled and to impose a cancellation fee, in accordance with clause 2 below, and to apply the deposit toward settlement of the cancellation fee, with any balance owing to be payable within 7 days, without any recourse by you against us.

2 Cancellation by Customer

Unless otherwise stated in the Pax Statement, you may cancel your reservation, in writing, at any time before the designated departure date, subject to payment of a cancellation fee to us, to be computed based on the table below. In such event, you shall additionally be responsible for any non-refundable airport taxes and miscellaneous surcharges imposed by the relevant airline(s). Should there be a refund of airport taxes or miscellaneous surcharges by the airline(s), we shall be entitled to charge an administrative fee of INR 1000, to be deducted from the refunded amount, for processing the refund. Please note that any change of departure date, traveller’s name (other than correction of typographical errors) or Tour Package is considered a cancellation and a cancellation fee will apply.